Illustrator 2021 cannot find the installed fonts on windows 10

New Here ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

illustrator cloud cannot find font in windows 10

the font is there the name is (Mena Grotesk Black) but illustrator cannot find it and I noticed some other fonts not showing also.

Using Illustrator in Creative cloud v25.01

Screenshot 2020-12-07 15.48.02.png

 

{Renamed by MOD}

TOPICS
Draw and design, Tools, Type

Views

70

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

Has the font been installed "For all users"?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

dont konow never had to do anything like that before.

what do i have to do?

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

Under property, Security everything looks good there is no deference from a font the is visible.

Kosta

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 18, 2021 Jan 18, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try copy-pasting the font in this location (C:\Program Files\Adobe\Adobe Illustrator 2021\Support Files\Required\Fonts) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines