I have been using illustrator for years with no issue but i tried to open an ai file a few weeks ago and illustrator showed the startup screen before instantly crashing. I brushed it off, updated the app but it kept happening over the next few weeks. I have uninstalled and reinstalled the app, and i am definitely running the right software because it was working fine until a few weeks ago.
I can create a new document but if i try to do anything other than basic text stuff it crashes. I have work i need to do and i can't use the software for more than 2 minutes at a time without it crashing, and i can't open any of my files in illustrator.
i forgot to add that i get the "sorry, an error has occured" every time it crashes as well and if i send an error report it comes back with "Adobe could not find any solutions or workarounds for the recent error in Adobe Illustrator 2021."