Illustrator 2021 hotkeys constantly stop responding.

New Here ,
Jun 03, 2021 Jun 03, 2021

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Hotkeys just flat out stop responding after 10-15 minutes of use, I literally have to either restart the app or wait for it to be in the mood again and for hotkeys to start working again. As you might imagine this is an infuriating bug that severely inhibits workflows. 

 

For reference, it's a clean installation on a brand new Windows machine, with barely any software installed besides the Adobe Suite. 

 

 

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Bug, Performance

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Hi. Does that issue happen just with Illustrator? It looks like a problem with the keyboard like battery run out or Bluetooth intermittence. If the issue is just with AI, you can try resetting the preferences: https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html

 

Marlon Ceballos.

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