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I recently updated to Illustrator 2021 and none of my default keyboard shortcuts are there anymore. When I go to edit Keyboard Shortcuts it's all blank. I've tried restarting my Illustrator app and Mac and had no luck. Tried clearing some files in my library cache too. Is there a way I can import the default shortcuts again? Please assist
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So you did already reset the preferences? Note: this will delete what might be left of your presets.
https://helpx.adobe.com/illustrator/using/setting-preferences.html
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I tried resetting my preferences through the Preferences dialog box, and the keyboard shortcuts are still not appearing
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In that case you might need to go the long route:
uninstall
run the Adobe Cleaner tool
reinstall
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html