Illustrator 2021 - Not detecting my dedicated Geforce GPU, only shows Intel Graphics

Community Beginner ,
Feb 23, 2021

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Hi there,

After the last Illustrator update (Version 25.2) i started having this System Compatability Report which says my laptop has an unsupported gpu and showing Intel graphics(which is actually my cpu graphics) 

In fact i have GTX 860M dedicated gpu. And it is up to date. 

My laptop has cpu Intel i7-4710MQ 2.50 Ghz, 8gb ram, 2 tb ssd, and it is Windows 10 Pro.

Ai. is way slower and buggy then it was before!

I have inserted a ss and attached the report text.

I hope someone can help me out about this!!

 

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Bug, Performance

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Adobe Community Professional ,
Feb 23, 2021

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Hi, have you checked if there are any driver updates available for your graphics card?

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Community Beginner ,
Feb 23, 2021

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yes, i have. It is up to date. Just re installed the latest driver 1 hour ago.

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Adobe Community Professional ,
Feb 23, 2021

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Have you tried resetting Adobe Illustrator preferences?

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halilk1262456 AUTHOR LATEST
Community Beginner ,
Feb 23, 2021

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yes. Just did that, Still having the same problem.

 

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