Illustrator 2021: Shortcuts issues

Community Beginner ,
Nov 04, 2020

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I can't use the ctrl+ command to zoom in and keyboard shortcuts to arrange layers (ctrl[/]).

When I go to Edit> Keyboard shortcuts these shortcuts appear but don't work. 

Please fix this issue 

TOPICS
Bug, Performance

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Adobe Employee ,
Jan 02, 2021

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Hi there,

 

Sorry to hear about your experience. I hope this issue has been resolved by now.

You may try resetting preferences if you still have this issue.

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Hope it helps.

 

Regards,

Ashutosh

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