Illustrator 2021 will not launch after Photoshop latest update

[wood & brand co.]

After I updated to Photoshop 2021 (v22.0.1) and a few days later to Illustrator 2021 (v25.0) Illustrator stopped launching. Using Illustrator 2020 (v24.3) for the time being, any updates when it will be fixed?

[Monika Gause]

A lot of people are experiencing this. For most of them it's caused by their systems.

Please contact Customer Care.They can log in to your system and check it out:

https://helpx.adobe.com/contact.html

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Please update Adobe Illustrator to the latest version(v25.0.1) & let us know if it helps with the performance of the app. Hope it helps.

Regards,

Ashutosh