Illustrator 2021 will not launch after Photoshop latest update

New Here ,
Nov 23, 2020

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After I updated to Photoshop 2021 (v22.0.1) and a few days later to Illustrator 2021 (v25.0) Illustrator stopped launching. Using Illustrator 2020 (v24.3) for the time being, any updates when it will be fixed?

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Illustrator 2021 will not launch after Photoshop latest update

New Here ,
Nov 23, 2020

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After I updated to Photoshop 2021 (v22.0.1) and a few days later to Illustrator 2021 (v25.0) Illustrator stopped launching. Using Illustrator 2020 (v24.3) for the time being, any updates when it will be fixed?

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Performance

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24

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Nov 23, 2020 0
Adobe Community Professional ,
Nov 23, 2020

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A lot of people are experiencing this. For most of them it's caused by their systems.

Please contact Customer Care.They can log in to your system and check it out:

https://helpx.adobe.com/contact.html

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Nov 23, 2020 0
Adobe Employee ,
Nov 27, 2020

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Hi there,

 

Sorry to hear about your experience. Please update Adobe Illustrator to the latest version(v25.0.1) & let us know if it helps with the performance of the app. Hope it helps.

 

Regards,

Ashutosh

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Nov 27, 2020 0
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