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Illustrator 24.1 NOT working at all with Intuos 4 and latest Driver on Catalina

Explorer ,
Mar 04, 2020

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I have tried to configure the Wacom Settings but quite simply... within Illustrator the Express Keys show the overall default set and none of the reconfigured sets! Useless!

This is NOT a Wacom issue - since Corel Painter works totally as expected!

Left side is the Panel with Illustrator 2020 running.... DOES NOT correspond at all to teh Wacom settings!!!

Is adobe going to fix this anyday soon?Broken.jpg

See my reply was removed!

RUBBISH!

This was an adobe issue! Solved eventually by reinstalling Illustrator!!! Adobe help now equates to passing the buck does it?

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Bug, Performance

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Illustrator 24.1 NOT working at all with Intuos 4 and latest Driver on Catalina

Explorer ,
Mar 04, 2020

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I have tried to configure the Wacom Settings but quite simply... within Illustrator the Express Keys show the overall default set and none of the reconfigured sets! Useless!

This is NOT a Wacom issue - since Corel Painter works totally as expected!

Left side is the Panel with Illustrator 2020 running.... DOES NOT correspond at all to teh Wacom settings!!!

Is adobe going to fix this anyday soon?Broken.jpg

See my reply was removed!

RUBBISH!

This was an adobe issue! Solved eventually by reinstalling Illustrator!!! Adobe help now equates to passing the buck does it?

TOPICS
Bug, Performance

Views

673

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Mar 04, 2020 0
Explorer ,
Mar 05, 2020

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I did manege FINALLY to at least get pressure/rotation etc recognized by adding illustrator to the Accessibility settings but the Express keys simply do not work,,,, Have not even bothered to trry configure them for photoshop yet! - waste more time...

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Mar 05, 2020 0
Adobe Community Professional ,
Mar 05, 2020

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You need to contact Wacom.com for help!

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Mar 05, 2020 0
Explorer ,
Mar 05, 2020

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I did...:!!! and it was not a Wacom issue as I suspected,,,,,! I tried configuring Photosdhop Prefs... no problem! set keys for all other apps - no problem!

Lowest Common Denominator = Wacom??? NO!
Lowest Common Denominator = Illustrator??? ABSOLUTELY!

Solution....

Uninstalled Illustrator,,,, 
Reinstalled Illustrator....
Express Keys Working = Yes!
- Nice try trying to bass the Buck!!!! About as much as I expected! Sort your installers out!!!

If so-called professionals actually took a moment to read the posts,,,, they might have discovered that Corel Painter 2020 worked perfectly... indicating that the problem was not with Wacom!!!!

Sigh!!!! here we are 20 years on and it gets worse!!!! Thanks at least for replying and not redirecting me to a so called and totally impersonal "Solutions" bot

. Conclusion... Your installer or app is buggy! -creative company... even more creative installers... lol

Problem Solved... can I have a job now and a salary greater than yours???? 😉

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Mar 05, 2020 0
Explorer ,
Mar 05, 2020

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See my reply was removed!

RUBBISH!

This was an adobe issue! Solved eventually by reinstalling Illustrator!!! Adobe help now equates to passing the buck does it?

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Mar 05, 2020 0
Glaffo LATEST
New Here ,
Aug 04, 2020

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Hi there! I-m encountering the same issue with my Intuos 4. Would you mind enlighting me on how you solved it?

Thanks!

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Aug 04, 2020 0