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Illustrator 24.2.1 will not load and open

New Here ,
Jul 20, 2020

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I just updated from 23.1 to 24.2.1 and when I go to open Illustrator it gives me this message:

"1394689636 Suite AI User Suite Version 12!"

 

Any help for this?  I have to go back and use the earlier version and I get files from other clients saying I'm using an earlier version - I need the latest version that I'm paying for to work!

 

Yes, I have uninstalled and reinstalled

 

thanks

 

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Installation

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Illustrator 24.2.1 will not load and open

New Here ,
Jul 20, 2020

Copy link to clipboard

Copied

I just updated from 23.1 to 24.2.1 and when I go to open Illustrator it gives me this message:

"1394689636 Suite AI User Suite Version 12!"

 

Any help for this?  I have to go back and use the earlier version and I get files from other clients saying I'm using an earlier version - I need the latest version that I'm paying for to work!

 

Yes, I have uninstalled and reinstalled

 

thanks

 

TOPICS
Installation

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 20, 2020 0

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