Highlighted

Illustrator 24.2.3 crashes when computer sleeps on macOS Catalina

New Here ,
Sep 03, 2020

Copy link to clipboard

Copied

When I walk away for lunch with Illustrator open I come back about an hour or so later with the following message that it has crashed:

Crash Report

 
I wasn't sure how much to post. It goes on for several hundred pages. Can anyone replicate this problem? Does anyone know why it is happening?
Thanks,
MH Brown
 
 
{Renamed and Edited by MOD}

Hi there, 

 

Sorry about this trouble. This has been reported by a few other users as well and our team is currently investigating this. I would request if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39578656-random-crashing-24-0-3) and try the suggested steps.

 

This way you'll keep getting all the updates related to this issue. 

 

Regards,

Srishti

TOPICS
Bug, Performance

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Illustrator 24.2.3 crashes when computer sleeps on macOS Catalina

New Here ,
Sep 03, 2020

Copy link to clipboard

Copied

When I walk away for lunch with Illustrator open I come back about an hour or so later with the following message that it has crashed:

Crash Report

 
I wasn't sure how much to post. It goes on for several hundred pages. Can anyone replicate this problem? Does anyone know why it is happening?
Thanks,
MH Brown
 
 
{Renamed and Edited by MOD}

Hi there, 

 

Sorry about this trouble. This has been reported by a few other users as well and our team is currently investigating this. I would request if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39578656-random-crashing-24-0-3) and try the suggested steps.

 

This way you'll keep getting all the updates related to this issue. 

 

Regards,

Srishti

TOPICS
Bug, Performance

Views

40

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 03, 2020 0
Adobe Employee ,
Sep 03, 2020

Copy link to clipboard

Copied

Hi there, 

 

Sorry about this trouble. This has been reported by a few other users as well and our team is currently investigating this. I would request if you could upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39578656-random-crashin... and try the suggested steps.

 

This way you'll keep getting all the updates related to this issue. 

 

Regards,

Srishti

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 03, 2020 0