Copy link to clipboard
Copied
Is anyone having any issue with Illustrator 24.2.3 constantly crashing? The whole program just shuts down. I've uninstalled multiple times with no luck. Help appreciated
Copy link to clipboard
Copied
Is anyone having any issue with Illustrator 24.2.3 constantly crashing? The whole program just shuts down. I've uninstalled multiple times with no luck. Help appreciated
Copy link to clipboard
Copied
Hi there,
Sorry to hear about your experience. We'll be happy to help. Does it crash while working on a specific file or performing a specific action?
I'd request following instructions below and let us know if they help:
Disclaimer: Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.
Regards,
Ashutosh