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My team lost Adobe CC today, and it appears so did the rest of the world. Most people's have come back. I seem to have my programs back except for the one I need, Illustrator. Any ideas?
Same problem. My computer crashed, cause Illustrator C 25.0. I cannot open the Illustrator, and also I cannot open the new version files from THE previous Illustrator C 24.3, cause deleting the artwork whatever I created in the newer version.
You will probably need to clean up the system and then install again.
Please contact Customer Care. They can login to your system and then advise: https://helpx.adobe.com/contact.html
Hi Ryan & Ahmet,
Sorry to hear about your experience.
If you still have issues with the app, please follow instructions given on this community discussion(https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24...) & let us know if it helps.
Additionally, please check out suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) to improve the performance of the app.
Hope it helps.