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Hi!
I am trying to launch Illustrator 25.0 on my Mac and it always crashes at launch.
Yesterday I ran some system updates.
My Operating System is 10.14.6 Mojave
I read that I shoul eliminate some fonts of my system, but i do not have them. Please let me know what to do since I need to launch it asap.
Thanks!
{Renamed by MOD}
Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shard on this page (https://helpx.adobe.com/illustrator/kb/crash-with-ttf-font.html) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
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Yes, I have the same issue. I also tried reinstalling 2020 and 2020 no longer launches as well.
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Thanks Todd. I had to uninstall it and install the previous version 😞
I'll let you know if I find any solution!
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Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shard on this page (https://helpx.adobe.com/illustrator/kb/crash-with-ttf-font.html) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
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Hi Srishti, thanks for your answer. The problem was solved when I updated to Mac OS Big Sur.
Regards,