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Illustrator 25.0 Too slow - Imposible work / Muy lento - Imposible trabajar

New Here ,
Nov 20, 2020

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Hi,
Illustrator version 25.0 is extremely slow on iMac i5 3.2Ghz with 32GB of RAM running Os Mojave.
It gets very stuck from the moment you open a new file and it gets worse with use.

I have already formatted up to macOS and it remains the same.
Its imposible to work.

Hola,

El illustrator version 25.0 es extremandamente lento en iMac i5 3.2Ghz con 32GB de RAM con Os Mojave.

Se traba mucho desde el momento de abrir un archivo nuevo y va empeorando con el uso.

 

Ya he formateado hasta el macOs y sigue igual.

Es imposible trabajar.

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Illustrator 25.0 Too slow - Imposible work / Muy lento - Imposible trabajar

New Here ,
Nov 20, 2020

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Hi,
Illustrator version 25.0 is extremely slow on iMac i5 3.2Ghz with 32GB of RAM running Os Mojave.
It gets very stuck from the moment you open a new file and it gets worse with use.

I have already formatted up to macOS and it remains the same.
Its imposible to work.

Hola,

El illustrator version 25.0 es extremandamente lento en iMac i5 3.2Ghz con 32GB de RAM con Os Mojave.

Se traba mucho desde el momento de abrir un archivo nuevo y va empeorando con el uso.

 

Ya he formateado hasta el macOs y sigue igual.

Es imposible trabajar.

TOPICS
Performance

Views

36

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Nov 20, 2020 0
Adobe Community Professional ,
Nov 20, 2020

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Hi. Check if your GPU meets the minimum requirements: https://helpx.adobe.com/illustrator/system-requirements.html

Try enabling/disabling GPU Performance in preferences.

 

Marlon Ceballos.

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Nov 20, 2020 0
New Here ,
Nov 22, 2020

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Hi @marliton, Thanks!...but I have already check the requeriments and I exeed the minimum.

With and without GPU performance is the same.

I dont know why is too slow.

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Nov 22, 2020 0
Adobe Community Professional ,
Nov 20, 2020

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Is the Dictation service turned off in the preferences?

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Nov 20, 2020 0
New Here ,
Nov 22, 2020

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Hi @Monika Gause

yes, the dictation is off.

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Nov 22, 2020 0
Adobe Employee ,
Nov 21, 2020

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Hi there,

 

sorry to hear about your experience. In addition to responses given earlier, please try following steps given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

 

Regards,

Ashutosh

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Nov 21, 2020 0
New Here ,
Nov 22, 2020

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Hi @Ashutosh_Mishra ,

I've already tried all those steps before posting and haven't found the solution.

What else could it be?

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Nov 22, 2020 0
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