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Illustrator 25.2 crashing on launch on Windows operating system

Adobe Employee ,
Feb 11, 2021

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We have noticed that few users are experiencing a crash while launching Illustrator 25.2 on Windows. 

This might be related to your antivirus or network security issues. In case you are also facing this issue, please try the workaround available on this help article.

 

If the crash persists, the reason may be different. For more details about common Illustrator crash issues and their possible resolutions, see Fix Illustrator crash and recover your documents.

 

We hope that your issue is resolved. However, if you need further assistance, please post your query on the community and we’ll be happy to help.

 

Update: We have a BETA build available in the Beta apps section in Creative Cloud Desktop application with the fix.

 

                  Beta apps.png

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