Illustrator and Adobe cancellation policies

[elreatonvaquero]

After trying illustrator for a month, I found that all of Adobe can't work with macos APFS file system. After a month, I screwed up and my monthly suscription started, my bad! Now I have cancelled, Adobe is charging me $19.98 for cancelling a plan for a product that won't work with my file system. Do you guys notice that nobody is gonna wipe out their entire disks just because your programmers can't go along with macOS updates? Definitely never gonna use another Adobe product again. I'll let know my fellow creatives not to get into Adobe´s products.

[abuse removed by mod]

[Monika Gause]

Don't see any issues with APFS on my system.

What kind of issues are you experiencing?

[elreatonvaquero]

This:

https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html

[Monika Gause · Accepted solution]

Don't use the case-sensitive option:

https://community.adobe.com/t5/get-started/case-sensative-volumes-not-supported/m-p/9479921?page=1

As for the canceling of your account, please contact Customer Care. The forum doesn't have access to user accounts. It's a public forum.

https://helpx.adobe.com/contact.html