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Illustrator and Adobe cancellation policies

New Here ,
Jun 01, 2020

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After trying illustrator for a month, I found that all of Adobe can't work with macos APFS file system. After a month, I screwed up and my monthly suscription started, my bad! Now I have cancelled, Adobe is charging me $19.98 for cancelling a plan for a product that won't work with my file system. Do you guys notice that nobody is gonna wipe out their entire disks just because your programmers can't go along with macOS updates? Definitely never gonna use another Adobe product again. I'll let know my fellow creatives not to get into Adobe´s products.

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Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Don't use the case-sensitive option:

https://community.adobe.com/t5/get-started/case-sensative-volumes-not-supported/m-p/9479921?page=1

 

As for the canceling of your account, please contact Customer Care. The forum doesn't have access to user accounts. It's a public forum.

https://helpx.adobe.com/contact.html

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Activation billing and install

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Illustrator and Adobe cancellation policies

New Here ,
Jun 01, 2020

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After trying illustrator for a month, I found that all of Adobe can't work with macos APFS file system. After a month, I screwed up and my monthly suscription started, my bad! Now I have cancelled, Adobe is charging me $19.98 for cancelling a plan for a product that won't work with my file system. Do you guys notice that nobody is gonna wipe out their entire disks just because your programmers can't go along with macOS updates? Definitely never gonna use another Adobe product again. I'll let know my fellow creatives not to get into Adobe´s products.

[abuse removed by mod]

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Don't use the case-sensitive option:

https://community.adobe.com/t5/get-started/case-sensative-volumes-not-supported/m-p/9479921?page=1

 

As for the canceling of your account, please contact Customer Care. The forum doesn't have access to user accounts. It's a public forum.

https://helpx.adobe.com/contact.html

TOPICS
Activation billing and install

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Jun 01, 2020 0
Adobe Community Professional ,
Jun 01, 2020

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Don't see any issues with APFS on my system.

What kind of issues are you experiencing?

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New Here ,
Jun 01, 2020

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Adobe Community Professional ,
Jun 01, 2020

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Don't use the case-sensitive option:

https://community.adobe.com/t5/get-started/case-sensative-volumes-not-supported/m-p/9479921?page=1

 

As for the canceling of your account, please contact Customer Care. The forum doesn't have access to user accounts. It's a public forum.

https://helpx.adobe.com/contact.html

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