Illustrator asking to subscribe while already subscribed

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Why am I being asked to purchase illustrator when I already have a subscription? Payments are all up to date.

[Doug A Roberts · Accepted solution]

The forums cannot help you with account and payment issues. Please contact Adobe support.

[default934gbwo4i838]

resolved... thank you!

[Ashutosh_Mishra]

Hi there,

Glad to hear that your issue is now resolved. Please try steps suggested on this help article(https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html) if you have issues further.

Hope it helps.

Regards,

Ashutosh