• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Illustrator blank window keeps opening and closing on start.

New Here ,
Jan 23, 2021 Jan 23, 2021

Copy link to clipboard

Copied

I just installed Illustrator and this stupid blank window keeps opening and closing, preventing you from using the program at all. What is this thing? How do I get rid of it? 

TOPICS
Bug , Performance

Views

216

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
New Here ,
Jan 23, 2021 Jan 23, 2021

Copy link to clipboard

Copied

Same thing is happening on PhotoShop. This sucks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 24, 2021 Jan 24, 2021

Copy link to clipboard

Copied

LATEST

Hi Heather,

 

Sorry to hear about your experience. This seems like sign-in window for Adobe. Please close all your apps. Open Adobe Creative Cloud desktop app. Please sign out if you're signed back in & sign in again. This should help.

 

If you still have issues, you may follow this help article(https://helpx.adobe.com/in/download-install/kb/cc-sign-in-prompt.html) to resolve this issue.

 

Hope it helps.

 

Regards,

Ashutosh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines