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I'm on a Macbook Pro
Just installed the newest version of Illustrator and one in every 4 files I try to open lags, or copies the current artboard I'm in and uses the filename for the file I tried to open. It's happening quite a bit, and sometimes if I wait long enough the document will actually populate with it's correct artwork. Most of the time I'm having to close and restart the program.
Is there anything I can do on my end to resolve this?
My problem was solved by installing version 23.0.1.
Windows latest.
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Try unchecking "Show the Home Screen When No Documents Are Open" in Preferences > General.
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_MS_ wrote
Try unchecking "Show the Home Screen When No Documents Are Open" in Preferences > General.
Hmm, so far, so good. I unchecked that just now, quit Illustrator, and double-clicked a couple EPS files in the Finder and they opened just fine. I then quit Illustrator again and opened an InDesign file w/ a placed Illustrator graphic, right-clicked on that and selected "Edit Original," and it, too, opened just fine.
I'll update this soon, one way or the other. Hopefully it continues working!
Thank you!
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How is this still a problem Adobe?
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This solution Try unchecking "Show the Home Screen When No Documents Are Open" in Preferences > General.
Worked for me.
But this bug is still around as of Mac AI v 23.0.1
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I had the same issue on 23.0.3 64bit Win10.
_MS_ hint to uncheck "Show the Home Screen When No Documents Are Open" in General Settings helps here too.
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Hello Adobe
I have iMac 27inch, late 2012. Running MacOs High Sierra 10.13.6.
I am also suffering the problem where I open a file, but I can't see it. If I open it again, it says it is already open. They sometimes appear if I put Illustrator into full screen mode, but they don't appear in standard viewing mode.
I have to rename the Library folders every time I restart my Mac. This is really inconvenient and time consuming. Please help me out with some idea of what I can do to rectify the situation.
Regards, Shaughn
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I figured this out. Go to View and then Pixel Preview. That should allow the image to be viewed.
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I fixed this by right clicking adobe on my desktop and click the troubleshoot compatibility option. i followed the steps and now it works perfect!! illustrator has stopped randomly crashing & i can not open files.
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I also facing the same issue and photoshop as well!
my laptop is brand new and is higher spec for video! yet i m facing the same issue.
will adobe do something about it?
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evelynz28660918 schrieb
I also facing the same issue and photoshop as well!
my laptop is brand new and is higher spec for video! yet i m facing the same issue.
will adobe do something about it?
Please create a new thread
Please tell us your system and version
Please tell us your system specs (exactly)
Please tell us about your file
You're not talking to "adobe" here. 95% of us are just users helping out in their spare time.
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oh ok thanks! i will create a new thread now.
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sorry a bit blur on where to create a new thread.
i answer here bah..
when i open my design files after i work on the AI for sometime, than when i open new design files, it does not read the graphic. all the graphics look the same as each other but i have 5 different graphics. i need to off ai software and on again than it works. same goes to psd as well.
my mac system is MacBook Pro (15-inch, 2019),
2.6 GHz Intel Core i7, 32 GB 2400 MHz DDR4,
Radeon Pro 555X 4 GB
Intel UHD Graphics 630 1536 MB
512 storage
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It is not reading older files. I cant access any old files from previous versions and this really hinders my work flow. These files show a grey "X" next to them and a missing logo for either Illustrator of Photoshop.
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I confirm!
I solved this problem by installing version 23.0.1
For me worked!
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I had the same issue.
Also solved after installing v 23.0.1