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Illustrator cc 24 - very slow if over print is on

New Here ,
Feb 01, 2020

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Illustrator is very low and non responsive if I use over print preview

v 2019 and all later ones

on imac pro 32gb ram

both on osx and win10 on same imac pro illustrator are very slow

when i use it on my mackbook air its normal

 

I think there is some compatibility issues or driver issues

 

any help or suggestions

 

Note: photoshop is normal

 

 

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Performance, Product issue

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Illustrator cc 24 - very slow if over print is on

New Here ,
Feb 01, 2020

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Illustrator is very low and non responsive if I use over print preview

v 2019 and all later ones

on imac pro 32gb ram

both on osx and win10 on same imac pro illustrator are very slow

when i use it on my mackbook air its normal

 

I think there is some compatibility issues or driver issues

 

any help or suggestions

 

Note: photoshop is normal

 

 

Topics

Performance, Product issue

Views

608

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New Here ,
Feb 04, 2020

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Hi,

It really needs an answer as well. Win10 Graphic Machine just bought, DELL at work same problem. I am disappointed and did not expect such a problem.

At home, the acer notebook has no such problem with a seven-year-old machine.

 

help or suggestions

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Adobe Community Professional ,
Feb 28, 2020

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Hi,

This could be due to the drivers  you are using on your graphic card. 

I checked with Adobe employees and the best is to contact your regional Adobe support either by phone or by chat.

They will walk you through simple checks and updates to fix this issue.

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New Here ,
Apr 21, 2020

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I'm wondering if anyone has found a solution to this issue. This has actually been going on for some time now. There are threads realated to this problem going back several years. I've gotten to the point where I've gotten use to working without overprint view turned on, which kind of stinks as I'm producing print material. I always have to make sure it's turned on when I'm prepping files for the printer. Just curious if there is any new info out there. I know with InDesign there were similar issues going on and one of the resolutions for that was a problem with Extensis Suitcase Fusion preference. Once that was resolved my InDesign was flying again.

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New Here ,
Apr 21, 2020

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what I have realized so far in my case is that it has relation with Display resolution. What kind of monitor do you use?

My Dell display is 4K. With other display with resolution  1920x1080 respodn faster.

i changed a few graphics card drivers, no result. Several Illustrator updates so far  and also no results.

I don't know where to look for help
Adobe or NVIDIA

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New Here ,
Apr 22, 2020

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My display is an iMac 27-inch (5120 x 2880),  AMD Radeon R9 M380 2048 MB graphics

Would this fit what you are talking about? This has been going on for so long it seems unvlievable that no one can figure this out. With every Illustrator update I hope it's resolved and it's not.

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New Here ,
Apr 23, 2020

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yes iMac 27-inch (5120 x 2880) it is 5K

also I have also contacted nvidia

i have researched on internet and forums.
think but i am not 100% sure, This is a problem with high resolution Dispalys, 4K,5K, 8K.

Honestly i do not know where to go for help NVIDIA or is it Adobe?
since the problem exists on both OS Windows and OS Macintosh, it's not up to the operating system.


@Eric_Dumas 
he's reading what we're writing, maybe he wants to go deeper into the problem and consult with a colleague who may be more involved in the problem with Adobe Illustator, please

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Community Beginner ,
Sep 12, 2020

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i have the same problem on iMac Pro (2017) 

3.2 GHz Intel Xeon W

32 GB 2666 MHz DDR4

Radeon Pro Vega 56 8 GB

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Adobe Community Professional ,
Sep 13, 2020

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Please discuss your issue in the other thread you posted in. https://community.adobe.com/t5/illustrator/illustrator-cc-is-in-overprint-mode-super-slow/m-p/114300...

 

 

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