Illustrator CC 25.3.1 Keeps Crashing After One Minute 25.3.1

New Here ,
Jul 04, 2021 Jul 04, 2021

Copy link to clipboard

Copied

I stopped for a week or more. After that, I opened Illustrator and it was constantly crashing after 1 minute of use. I reinstalled the app, still nothing, reinstalled everything within the Cloud including Creative Cloud PC Application, still nothing. Any ideas how to fix this?

TOPICS
Bug, Performance

Views

114

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Jul 04, 2021 Jul 04, 2021
What is your OS? Have you reset your preference yet? Here are the instructions: How to set preferences in Illustrator (adobe.com). You may need to update your input device driver. Also: Illustrator GPU performance | Driver updates (adobe.com). Let us know if you are still having trouble!

Likes

Translate

Translate
Adobe Community Professional ,
Jul 04, 2021 Jul 04, 2021

Copy link to clipboard

Copied

What is your OS? Have you reset your preference yet? Here are the instructions: How to set preferences in Illustrator (adobe.com). You may need to update your input device driver. Also: Illustrator GPU performance | Driver updates (adobe.com)Let us know if you are still having trouble!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 04, 2021 Jul 04, 2021

Copy link to clipboard

Copied

Thank you! Resetting the preferences seems to work.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 04, 2021 Jul 04, 2021

Copy link to clipboard

Copied

LATEST

Super!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines