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Illustrator CC - horrible performance on Windows 10

Community Beginner ,
Jul 11, 2020

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Hi, 

I am getting huge lacks (f.e. when zooming) in Adobe Illustrator CC, version 24.2.1 running on Windows 10. Illustrator is also unstable and crashes quite often. I have tried switchting from GPU render to CPU render which is helping a little bit, but performance is still very bad. Anyone have an idea what could be causing this? 

 

Here are my specs: 
Intel core i7-5820K, 3.3 GHz, 32 GB Ram (running at quite slow 2000Mhz only), NVIDA GeForce GTX 1080, SSD 

Are these specs too bad in order to get Illustrator working properly?

I have already tried to update everything: latest OS version, latest driver version, latest CC version. Any help is very appreciated.  

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Illustrator CC - horrible performance on Windows 10

Community Beginner ,
Jul 11, 2020

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Hi, 

I am getting huge lacks (f.e. when zooming) in Adobe Illustrator CC, version 24.2.1 running on Windows 10. Illustrator is also unstable and crashes quite often. I have tried switchting from GPU render to CPU render which is helping a little bit, but performance is still very bad. Anyone have an idea what could be causing this? 

 

Here are my specs: 
Intel core i7-5820K, 3.3 GHz, 32 GB Ram (running at quite slow 2000Mhz only), NVIDA GeForce GTX 1080, SSD 

Are these specs too bad in order to get Illustrator working properly?

I have already tried to update everything: latest OS version, latest driver version, latest CC version. Any help is very appreciated.  

Topics

Bug, Performance

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85

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Adobe Community Professional ,
Jul 11, 2020

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Your graphic card has collected some fame in this forum for doing just that.

Also: it's not on the list of compatible cards.

https://helpx.adobe.com/illustrator/system-requirements.html

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Community Beginner ,
Jul 11, 2020

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OK, so it is definitely an issue with the GPU? could you suggest one which works fine?

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Adobe Community Professional ,
Jul 11, 2020

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Unfortunately there is no official endorsement of one graphic card over the other.

You could check out the list of compatible cards, select a few that you like and then ask the forum for experiences.

 

On top of that: GPU acceleration is a tricky thing that has to work between the card, its driver, the system and Illustrator. If one item gets an  update, it might completely smash everything. Graphic cards get a lot of updates, systems as well.

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Community Beginner ,
Jul 11, 2020

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well the problem here for me is that the supported cards not even mentioning the GeForce 10xx series, I dont really want to downgrade my GPU - would a Quadro card be better for Illustrator? 

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Adobe Community Professional ,
Jul 11, 2020

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You might first try going to the NVIDA website and check for new drivers for your card. See if that helps.

Just checked the website, there's a new driver for your card dated Jun 24, 2020. 

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Community Beginner ,
Jul 11, 2020

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already tried that, didnt help. 

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