When I try and open files, I get the notice "file was generated by a newer version of illustrator would you like to import this file?", and I don't have the option to say no. Once the file is opened, I cannot edit it. Would appreciate help. Thank you. Daphne
What exact version of Illustrator do you have (not "latest" or "up to date" please)?
I have 2019
I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Illustrator forum.
Sorry to hear about your experience. I'd recommend using the latest version of the Adobe Illustrator to open the files. You may follow the steps suggested on this help article(https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html) to know how to update the Adobe apps. Hope it helps.