Illustrator CC - When using two windows for the same file my performance drops.

New Here ,
Dec 15, 2020 Dec 15, 2020

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I recently purchased a high-end PC with the highest performance configuration available.  In Illustrator CC, when I open a new window for the same file (to view on another monitor), I'm seeing some drop in performance.  Specifically, when editing paths in only one window it's fine.  The performance is fluid and fast.  When I open another window (Window > New Window), there is a noticable difference when editing paths.  The handles are jerky and slow when manipulating them.  Has anyone experienced this and/or know of a solution?  Thank you!

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Adobe Employee , Dec 20, 2020 Dec 20, 2020
Hi Derek,   So sorry to hear about this trouble. We generally recommend working on primary screen only, however, I would still suggest if you could try following the steps shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981) and share your observations with us.    Regards, Srishti

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Adobe Employee ,
Dec 20, 2020 Dec 20, 2020

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Hi Derek,

 

So sorry to hear about this trouble. We generally recommend working on primary screen only, however, I would still suggest if you could try following the steps shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and share your observations with us. 

 

Regards,

Srishti

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