Illustrator CC2020 crashing on start-up

[MeanCherry]

So, I've just reinstalled all my CC apps after a system reset and Illustrator didn't seem to like it that much. I've seen a very similar post from 5 hours ago (by the time of writing) and the user was suggested (by a mod I suppose) to check for a specific line in the crash report and proceed from there and so on, but mine isn't even giving me a crash report (which I suppose is the pop-up window about the problem). It did the first couple of times but after I tried reinstalling the latest version (24.1.1) it's just crashing to desktop after a couple of seconds on the start menu, non responsive.

Now, I have never opened Illustrator prior to this, however all my other adobe apps were and still are working properly.

{Renamed by MOD}

[Ashutosh_Mishra · Accepted solution]

Hi there,

Sorry to hear about your experience. Would you mind sharing the version of OS?
Please try steps provided on community link https://community.adobe.com/t5/illustrator/unable-to-launch-illustrator-cc2020/m-p/11037550?page=1 and let us know if they are making a difference.
Looking forward to your response.

Regards,

Ashutosh