Illustrator constantly crashing on launch

New Here ,
Dec 28, 2020

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So I had Illustrator 2020 and it was working fine for months when it all of a sudden started crashing on launch. I've tried reinstalling, restarting my computer, uninstalling any new fonts that might've been corrupted, but all to no avail. I have since updated to Illustrator 2021 but it's still crashing. No other Adobe programs that I have (Photoshop, Premiere, AE, InDesign) are not crashing. I've attached a link to the crash log that I get from Illustrator. Any help is appreciated, thanks.

https://paste.ee/p/5mHsl

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Adobe Employee ,
Jan 02, 2021

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Hi there,

 

Sorry to hear about your experience. Crash report you have shared is for Adobe Illustrator 2020 with macOS Big Sur. Adobe Illustrator 2020 is not compatible with Big Sur. 

If you still have crashes after updating to Adobe Illustrator 2021, please follow suggestions given on this community discussion(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

 

Regards,

Ashutosh

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