Copy link to clipboard
Copied
I have this Issue, then when i click open, this happened
pls help me, this is my final project and i must post it tomorrow, i have no idea. pls help, i try several way but that doesn't work either, like
1. downgrading illustrator to v24.3
2. Updating windows
3. change s.dick etc
Copy link to clipboard
Copied
It might be because your file is corrupted.
Can you try to open it in Photoshop or Place it in InDesign to check if the file is accessible?
Copy link to clipboard
Copied
Hi there,
Sorry to hear about this. As Eric already mentioned, looks like the file got corrupt/ damaged. There are multiple factors that can lead to file corruption, however, we can take a look and see if the file can be repaired. Please email your file to file@adobe.com & we will take a look at the file.
I must also inform you that file recovery can't be guaranteed with a 100% success. We'll surely try our best.
Regards,
Ashutosh