Illustrator could partially read this file. PLS HELP

New Here ,
Nov 27, 2020

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Bimo5EDC_0-1606481464467.png

I have this Issue, then when i click open, this happened

 

Bimo5EDC_1-1606481581264.png

pls help me, this is my final project and i must post it tomorrow, i have no idea. pls help, i try several way but that doesn't work either, like

1. downgrading illustrator to v24.3

2. Updating windows

3. change s.dick etc

 

 

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Bug, How to, Import and export

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Adobe Community Professional ,
Nov 27, 2020

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It might be because your file is corrupted.

Can you try to open it in Photoshop or Place it in InDesign to check if the file is accessible?

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Adobe Employee ,
Nov 27, 2020

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Hi there,

 

Sorry to hear about this. As Eric already mentioned, looks like the file got corrupt/ damaged. There are multiple factors that can lead to file corruption, however, we can take a look and see if the file can be repaired. Please email your file to file@adobe.com & we will take a look at the file.

 

I must also inform you that file recovery can't be guaranteed with a 100% success. We'll surely try our best.

 

Regards,

Ashutosh

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