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Illustrator could partially read this file - V 24.3, macOS

New Here ,
Oct 26, 2020

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I realize this has been posted before, but I thought this issue was old and had been solved? My current version is 24.3, will I have to revert to 24.0? I noticed there is a 25.0 version now, but I'll have to update my macOS. Has this issue been fixed in 25.0? It'd be nice to know. 

 

I get this message, "Illustrator could partially read this file", about every other time I try opening most files now, and it seems to be happening more frequently. Just asking so I know which versions are working for others. 

 

Thanks! 

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Illustrator could partially read this file - V 24.3, macOS

New Here ,
Oct 26, 2020

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I realize this has been posted before, but I thought this issue was old and had been solved? My current version is 24.3, will I have to revert to 24.0? I noticed there is a 25.0 version now, but I'll have to update my macOS. Has this issue been fixed in 25.0? It'd be nice to know. 

 

I get this message, "Illustrator could partially read this file", about every other time I try opening most files now, and it seems to be happening more frequently. Just asking so I know which versions are working for others. 

 

Thanks! 

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Oct 26, 2020 0
Adobe Community Professional ,
Oct 26, 2020

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What kind of files?

Exactly where have they been saved?

Exactly how do you open them?

Is a printer connected, set up as the default printer and turned on? Printer driver up to date?

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Oct 26, 2020 0
New Here ,
Oct 26, 2020

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Sorry if I don't completely understand your questions:
Illustrator Files 
Desktop
I open them from my desktop or directly from Illustrator 
I've never printed from Illustrator, but I do have one connected. Would that still affect anything? 

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Oct 26, 2020 0
Adobe Community Professional ,
Oct 27, 2020

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Not having a printer connected does affect opening as well as saving files.

I assume you reboot the computer regularly?

Anything special about the files? Do they have a huge filesize or something like that?

Are there linked images in them? Where are those images located?

Do the files open in Acrobat?

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Oct 27, 2020 0
New Here ,
Oct 27, 2020

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That’s unfortunate! I hope the software doesn’t become completely reliant on a connection to a printer. I never print from my computer. 
I restart my computer often. 

There’s nothing special about the files, some are large some aren’t. 

Some files have linked images, some don’t. The images that are linked are on my desktop right now.

They do open in Acrobat.  

It happens regardless if I’m opening big/small, old/new, with/without image files. I haven’t found a pattern. And this has never happened before, so I’m assuming it’s related to the last update?

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Oct 27, 2020 0
Adobe Community Professional ,
Oct 27, 2020

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"I hope the software doesn’t become completely reliant on a connection to a printer. "

 

I have bad news for you: It has already been for the last 15 years or so. Issues with missing printers are going around in this forum regularly at least twice a week.

For most of those people the issue is solved, when they connect a printer, turn their printer on, update the printer driver, re-assign the printer in the system or install a PDF printer.

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Oct 27, 2020 0
New Here ,
Oct 27, 2020

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Ah ok, thanks! I'm going to double-check everything printer related. 

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