Illustrator crash when using import panel (solved)

New Here ,
Jan 12, 2021

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Hello,

I just wanted to report a bug which I just had and that I solved. It may help others!

I working on Illustrator 25.1 (windows) and my colleague was working on Illustrator 25.0 or older (Mac) and when we shared our Illustrator documents, if there were linked images in it, it would ask me to re-link the image. When clicking on the import panel my Illustrator was freezing and I was forced to close the software.

We both updated everything (I even re-installed) and everything was working again.

Ciao

TOPICS
Bug, Import and export

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Illustrator crash when using import panel (solved)

New Here ,
Jan 12, 2021

Copy link to clipboard

Copied

Hello,

I just wanted to report a bug which I just had and that I solved. It may help others!

I working on Illustrator 25.1 (windows) and my colleague was working on Illustrator 25.0 or older (Mac) and when we shared our Illustrator documents, if there were linked images in it, it would ask me to re-link the image. When clicking on the import panel my Illustrator was freezing and I was forced to close the software.

We both updated everything (I even re-installed) and everything was working again.

Ciao

TOPICS
Bug, Import and export

Views

9

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 12, 2021 0

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