Illustrator Crashes on computer

[Abdel Aziz KOUNTA]

Hello dears,

Mu illustrator crashs while saving a file HELP urgent

[sishamIAGD]

Can you give us some more information? What system are you using, what version of illustrator and the process of how this has happened? Has it happened before, are you new to Illustrator, etc..

[Abdel Aziz KOUNTA]

Here is the images while, saving a file as PDF.

even when Exporting as images

[gianvitulano]

Hi akounta,

besides what sishamIAGD said, where are you trying to save your file?

[Abdel Aziz KOUNTA]

I made some screenshot about the way it crashes and embed it on the answer of @sishamIAGD 

[Monika Gause]

What do you save where?

Using which function?

Which name for the file?

Is there any error message?

Does that happen with all files? Old files, new files?

[Abdel Aziz KOUNTA]

I made some screenshot about the way it crashes and embed it on the answer of @sishamIAGD 

[Monika Gause]

Please embed those files, so they show up directly in the post. Thank you.

[Abdel Aziz KOUNTA]

I embed the files in the message

[Monika Gause]

Please do it like this:

[Abdel Aziz KOUNTA · Accepted solution]

I solved the problem by UPDATING the OS windows.

[gianvitulano]

Hi Abdel Aziz Kounta,

we are glad that your problem has been solved 🙂