Illustrator crashes on Saving

New Here ,
Jun 16, 2020

Copy link to clipboard

Copied

For the last 2 hours Illustrator keeps crashing on saving locally.

Things I have tried:

* restating computer

*saving blank page

* un installing and re installing illustrator

* installing earlier version of illustrator

All to no avail...... any ideas people.... dont know what else I can do?

TOPICS
Bug, How to, Performance

Views

215

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Community Professional , Jun 16, 2020
Monika Gause Adobe Community Professional , Jun 16, 2020
Which version? Which system? Where do you save your files? Is a printer installed, set up as default printer and turned on? If not: install a PDF printer.

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional ,
Jun 16, 2020

Copy link to clipboard

Copied

Which version?

Which system?

Where do you save your files?

Is a printer installed, set up as default printer and turned on? If not: install a PDF printer.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jun 17, 2020

Copy link to clipboard

Copied

Hi Monika

The printer thing worked. Bit weird as always had printer installed and never had a problem before. Just suddenly, half way through yesterday the problem started. Having read some of your replys to others with similar issues I tried setting a defualt printer and it seems to have worked.

Bit of an odd glitch but hay, I can save again... woohoo

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 17, 2020

Copy link to clipboard

Copied

Glad to see that it helped. Thank you for your feedback!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Nov 12, 2020

Copy link to clipboard

Copied

I didn't have this problem before until today. What a software has to do with printer? PS does have many hiccups along the way. Use a different program to finish your work instead of wasting hours looking for solution.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 12, 2020

Copy link to clipboard

Copied

Illustrator saves printer information into the file.

When it cannot find a printer, it crashes.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Nov 12, 2020

Copy link to clipboard

Copied

You're right. I could see the printer when I clicked print in a web page and Phototshop. But in Illustrator > print, I got the spinning circle and it quit. How do I set the printer for illustrator in Mac? 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 12, 2020

Copy link to clipboard

Copied

You need to set it up in the system as the default printer.

After system updates sometimes the printer gets lost. Or the driver doesn't work anymore.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more