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Illustrator crashes when saving (macOS Big Sur 11.1)

Community Beginner ,
Jan 03, 2021 Jan 03, 2021

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Nearly every time I try to save a file since upgrading to Big Sur 11.1, Illustrator crashes.  Is there any work around as this makes in completely impossible to work with the application.  thanks.

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correct answers 1 Correct answer

Community Expert , Jan 03, 2021 Jan 03, 2021

Please try and set up a printer. As I mentioned, Illustrator looks for one when saving.

If you don't have a compatible printer, try and set up a PDF printer.

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Community Expert ,
Jan 03, 2021 Jan 03, 2021

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Exactly how do you save the file?

And exactly where?

 

Since Illustrator pings a printer when saving: is there a printer attached, set up as the default printer and turned on?

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Community Beginner ,
Jan 03, 2021 Jan 03, 2021

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I've tried saving it to the adobe cloud and to my local hard drive. I have tried saving through the menu File>Save as well as Control S and even File>Save As. I see the same problem regardless of where I save or how I save.

I have a printer but it is not connected to my iMac as there was an issue with drivers and I've disconnected it. Hope that helps. thanks!

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Community Expert ,
Jan 03, 2021 Jan 03, 2021

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Please try and set up a printer. As I mentioned, Illustrator looks for one when saving.

If you don't have a compatible printer, try and set up a PDF printer.

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Community Beginner ,
Jan 04, 2021 Jan 04, 2021

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thanks Monika.  I gave that a shot and it seems to have worked.  Thanks again!!!

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Explorer ,
Jan 04, 2021 Jan 04, 2021

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Hi - I was just experienceing this too. Very frustrating. Be sure that you have the latest update from Creative Cloud. Then restart. Hope this helps.

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New Here ,
Jan 14, 2021 Jan 14, 2021

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I've got the same thing, all software up to date, printer on, but still crashing when I try to save.

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Community Expert ,
Jan 14, 2021 Jan 14, 2021

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So you also use Big Sur?

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New Here ,
Jan 14, 2021 Jan 14, 2021

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Yep.

I think it might be related to having placed links in the file.

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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I have the same issue.  Only crashes whin in Illustrator.  I have a printer set up.  I have all the latest updates as well.  

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