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Illustrator crashes when scaling something proportionally

Community Beginner ,
Aug 29, 2020

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For whatever reason, Illustrator CC still keeps on crashing on me whenever I try to proportionally scale up grouped vector dandelion flowers I made. It doesn't crash often when I individually scale up a flower one by one, but the moment I group them to easily scale up them up proportionally, Illustrator will go down without fail. 

 

This is the only file that will crash Illustrator. It is also the only file where I more extensively make use of Stroke's "Dashed Line" affect and the "Charcoal Feather" texture than usual in my vector work. I'm pretty sure these effects are what's causing the crash, but I'm not sure why. I can sometimes scale the individual flowers that have these effects on without Illustrator crashing, but other times Illustrator does go down. 

 

I have updated Illustrator to the latest version, deleted and reformatted preferences dozens of times, and have restarted my computer multiple times. I cut and pasted the assets onto a new file with sized down artboards, thinking it might be a corrupted file problem, but it didn't work. I'm honestly at my wit's end trying to figure out what's going on.

 

 

Correct answer by jyyoon713 | Community Beginner

I figured it out! The leaf of the dandelion flower that had the Feather Stroke brush texture on it was freaking out my Illustrator CC for some reason. After remaking the leaf, Illustrator stopped crashing. 

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Illustrator crashes when scaling something proportionally

Community Beginner ,
Aug 29, 2020

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For whatever reason, Illustrator CC still keeps on crashing on me whenever I try to proportionally scale up grouped vector dandelion flowers I made. It doesn't crash often when I individually scale up a flower one by one, but the moment I group them to easily scale up them up proportionally, Illustrator will go down without fail. 

 

This is the only file that will crash Illustrator. It is also the only file where I more extensively make use of Stroke's "Dashed Line" affect and the "Charcoal Feather" texture than usual in my vector work. I'm pretty sure these effects are what's causing the crash, but I'm not sure why. I can sometimes scale the individual flowers that have these effects on without Illustrator crashing, but other times Illustrator does go down. 

 

I have updated Illustrator to the latest version, deleted and reformatted preferences dozens of times, and have restarted my computer multiple times. I cut and pasted the assets onto a new file with sized down artboards, thinking it might be a corrupted file problem, but it didn't work. I'm honestly at my wit's end trying to figure out what's going on.

 

 

Correct answer by jyyoon713 | Community Beginner

I figured it out! The leaf of the dandelion flower that had the Feather Stroke brush texture on it was freaking out my Illustrator CC for some reason. After remaking the leaf, Illustrator stopped crashing. 

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Bug, Performance, Tools

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Most Valuable Participant ,
Aug 30, 2020

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jyyun,

 

It may be worth pursuing the corrupted document approach a bit further:

 

You can start small and copy individual parts of the artwork over and see how far you can get without issues, possibly starting over with different artwork; and possibly redo ailing artwork.

 

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Community Beginner ,
Aug 30, 2020

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Hey Jacob, thank you for the suggestion, but I can say with certainty that it's not a corrupted file issue after experimenting some more. Illustrator only crashes when the Charcoal Feather brush stroke flowers are sized up, even on a separate new canvas.

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Community Beginner ,
Aug 30, 2020

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I figured it out! The leaf of the dandelion flower that had the Feather Stroke brush texture on it was freaking out my Illustrator CC for some reason. After remaking the leaf, Illustrator stopped crashing. 

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Most Valuable Participant ,
Aug 31, 2020

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jyyoon,

 

That was exactly what I meant by "You can start small and copy individual parts of the artwork over and see how far you can get without issues, possibly starting over with different artwork; and possibly redo ailing artwork."

 

So now you have mended a corrupted document, and know how to deal with it; luckily it was only moderately corrupted.

 

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