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Illustrator Crashes

New Here ,
May 06, 2021 May 06, 2021

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So recently I just started having issues with Illustrator on my iPad. I was working on some designs for a friend, as it crashed on me. After getting back in, I hit the one layer I was on to wrap up but instead it crashes on me again. Figuring it was some issue with the work, I deleted it and tried other work I had but it did the same: Tap on the layer and it crashes. My next idea was to delete the app and download it again then log back in. After that, came restarting my tablet and that didn't work. After some time, I stored my work and deleted all my work form storage for more space (figuring that was the problem). So far it still happens, as I am still seeing myself tapping the layer and watching Illustrator crash on me. 

Any ideas on how I can stop that from happening?

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Bug , Draw and design

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correct answers 1 Correct answer

Community Expert , May 07, 2021 May 07, 2021

It's possible someone with an iPad version will chip in here, but you may have more luck finding others with iPad experience on the dedicated Illustrator for iPad board:

 

https://community.adobe.com/t5/illustrator-on-the-ipad/bd-p/illustrator-for-the-ipad

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New Here ,
May 07, 2021 May 07, 2021

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I'm having this current issue. Every time I click layer the app crashes. I did everything that you've done as well figuring it would solve the issue, but nope. I'm stumped on what to do.

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Community Expert ,
May 07, 2021 May 07, 2021

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It's possible someone with an iPad version will chip in here, but you may have more luck finding others with iPad experience on the dedicated Illustrator for iPad board:

 

https://community.adobe.com/t5/illustrator-on-the-ipad/bd-p/illustrator-for-the-ipad

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New Here ,
May 07, 2021 May 07, 2021

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Thank you!

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New Here ,
Jun 16, 2021 Jun 16, 2021

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I am having the same issue on my iMac. Can someone help please?
the crach then spreads to all the Adobe programs I might have open like Photosho and InDesign.

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