I recently updated my illustrator to 2021 Version 25.0 and I am constanly facing a constant issue of illustrator crashing when I delete a shadow. This happens when I hit the 'Trash can button" near the quick access fx button on the properties panel.
Anybody knows how to fix it?
facing the same issue, looking for someone to guide how to fix this.
If this still happens after a computer rebootand after resetting the preferences, please report it as a bug.
Toreset the preferences,rename the folder as described in here: https://helpx.adobe.com/illustrator/using/setting-preferences.html
In case it doesn't help, it can be reverted.
I have found a solution, and I am very glad to share it with you.
the solution is very simple, always apply drop shadow or any raster effect through the appearance (Shift + F6), and you can easily add or delete any effect in this way. I did it today and it's working absolutely fine.
We're so sorry about the trouble this issue has caused. We have been able to reproduce the issue and it is currently under investigation.
Please upvote this issue here (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41832787-drop-s...) and stay tuned for updates.