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Hello
Suddenly today I am experiencing issues with illustrator.
Whats happens:
1. I open illustrator and it loads as normal.
2. I try to open a file, or create a new document.
3. It closes down Illustrator without any warnings.
4. When I try opening Illustrator again I get a message saying: Adobe Illustrator quit unexpectedly. Any open document that could be recovered with unsaved information are names <filename>[recovered]. Then the options are OK and Cancel.
What I've tried:
1. Ensuring I have all the latest updates done .
2. Clearing SSD (I had a message suggesting I was low on space so I cleared recyling bin etc).
3. Restarting computer.
Any offer any help?!
Hello
Thank you - I've just read on another thread about going to Edit>Pref and unchecking the GPU tick box and thats done the trick! Thank you
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Hi there,
Sorry to hear about this. Would you mind sharing the version of the OS & Illustrator? Do you work on files saved on a network drive or local drive?
I'd suggest following the steps given on this help article and let us know if it helps.
Looking forward to your response.
Regards,
Ashutosh
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Hello
Thank you - I've just read on another thread about going to Edit>Pref and unchecking the GPU tick box and thats done the trick! Thank you