Illustrator crashing on new iMac with Big Sur!

Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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My new iMac crashes when using Adobe Illustrator.  I have the lastest versions of Big Sur and Illustrator.  Is there a fix for this.  I work in Illustrator all day!!!  

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Bug, Draw and design, Performance

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Adobe Employee , Jun 01, 2021 Jun 01, 2021
Hi there, Sorry to hear about your experience. Does Illustrator crash while working on a specific file or performing a specific task? This information would help us assist you accordingly. Additionally, I'd recommend following the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981) & let us know if it helps to improve the performance of the app. Regards, Ashutosh

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Adobe Employee ,
Jun 01, 2021 Jun 01, 2021

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Hi there,

 

Sorry to hear about your experience. Does Illustrator crash while working on a specific file or performing a specific task?

This information would help us assist you accordingly.

 

Additionally, I'd recommend following the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps to improve the performance of the app.

 

Regards,

Ashutosh

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