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Wondering if anyone can help, i am sure lots of people have experience it.
I just did a fresh reinstall of all my adobe apps, and illustrator crashes every time I open the app.
Photoshop, Indesign, Dimensions all run fine without issue, just illustrator.
I've deleted multiple preference files etc and it will refuse to work.
Any help would be great
We're extremely sorry to hear about this issue. Would you mind sharing version of OS and Illustrator?I would request if you could try following these steps and share your observations:
For windows - Program files /common files /Adobe /UXP /extensions - rename this folder to extensions_old
For Mac - /library > application support > Adobe > UXP > extensions - rename this folder to extensions_old
Looking forward to your response.