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Hi,
The latest update is causing illustrator to crash whenever i import vector to another file. kindly fix the issue.
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Which system is it?
What kind of vector do you import?
Exactly how?
Exactly where are files located?
Does that happen with new files? Or old ones? Or maybe just specific files?
Is there any error message? Or just a crash?
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It's iOS system, desktop computer
normal vector .. not sure what you mean by what kind.
it happens after in move a layer from one file to another when I am resizing it . It suddenly shuts down the app.
files are located in desktop.
it happens randomly.
no error message pops up
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"normal vector" - which file type? Exactly what is it? Just a path? Or a symbol, a live paint group, something that has an effect applied or an envelope or a brush? Whatever? Please describe it as precise as possible.
And do you move a layer? Or a group? Just a path?
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Hi,
Some files comes from AI some PDF, just normal vector paths. I transfer logos into another file in a map basically. Some of the layers are group layers when I move them.
I tend to keep saving the file whenever I modify so I don't have to keep redoing the process after app crashes.
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I am having this exact same issue. I get "not reponding" whenever I try to open even small files!!! JC! fix please. Some of us have to get work done.
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I am having the same issue when trying to place a jpg file.. is there a fix yet?
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Hi All,
We're sorry to hear about your experience. Would you mind sharing the version of the OS & Adobe Illustrator? Do you see this behavior while importing specific files or all? Is it related to a specific format? Have you tried resetting preferences of the app? This information would help us assist you accordingly.
Regards,
Ashutosh