Illustrator Crashing when saving Mac

New Here ,
Nov 16, 2020 Nov 16, 2020

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Everytime I try to save a file on my Mac OS Catalina Version 10.15.7 on illustrator it crashes. I updated the software to the 2021 version in hope it would resolve the problem but it did not work. Storage is not an issue and other softwares such a photoshop are running smoothly 

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Bug, Import and export, Performance, Print and publish

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Adobe Community Professional , Nov 18, 2020 Nov 18, 2020
Please try and install a PDF printer. There is no guarantee that your issue is connected to amissing printer, but experience shows that for a lot of people it is. You can also try and in the Preferences turn off save in background. Also: please save to the internal disk If you currently save to synchronized folders, please try and save to a "normal" location. Also: corrupt fonts can cause this. As can font managers Are there linked assets on servers? Illustrator might not like them

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Adobe Community Professional ,
Nov 17, 2020 Nov 17, 2020

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Is a printer connected, set up as the default printer and turned on?

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New Here ,
Nov 18, 2020 Nov 18, 2020

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I currently cannot connect to a printer, is there any other way to solve this problem?

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Adobe Community Professional ,
Nov 18, 2020 Nov 18, 2020

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Please try and install a PDF printer.

 

There is no guarantee that your issue is connected to amissing printer, but experience shows that for a lot of people it is.

You can also try and in the Preferences turn off save in background.

Also: please save to the internal disk

If you currently save to synchronized folders, please try and save to a "normal" location.

Also: corrupt fonts can cause this. As can font managers

Are there linked assets on servers? Illustrator might not like them

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines