Illustrator Crashing while changing the fonts with shadows

New Here ,
May 18, 2021 May 18, 2021

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when change font with shadows Ilustrator freeze and close

 

{Renamed by MOD}

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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Hi. If you have that issue with a particular font, maybe the font file is corrupted. You can try a different font to check it.

Also, you can try resetting the preferences: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Marlon Ceballos.

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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Please tell us your system and version.

Is this shadow an effect?

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Adobe Employee ,
May 30, 2021 May 30, 2021

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shard on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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