Illustrator Crashing with CAD tools update

[friej@koroseal]

Whenever I open Illustrator theres a box that comes up asking to update CAD tools. It freezes my Illustrator almost immediately. I can't "cancel" or "Download Update" and I need to force quit. It started happening just a day or two ago. If I'm quick enough I can get the box to respond and work in Illustrator. Just a few seconds too late and it freezes up.  Even when I got it to work, downloaded the update and Rebooted Illustrator it starts over again. 

[Srishti Bali]

Hi there,

Sorry to hear about the trouble you are facing with Illustrator. Please try following these steps and let us know how it goes:

• Close Illustrator
• Try downloading the update manually from https://www.hotdoor.com/download?about
• If that doesn't help, try deleting this plugin.
• Go to Applications > Adobe Illustrator 2020 > Plug-ins > CADtools.aip 
• Drag CADtools.aip to the Trash. 
• Relaunch Illustrator and see if that helps.

Regards,

Srishti

[Ludmilla15D5]

This happens on every single CADTools update.

It happened April, May, July, August. It's very annoying because this is my work computer, and I can't just delete and install plugins as I please all the time, without asking the IT help - which is very inconvenient to contact them once a month for the same issue. This CADTools issue needs to be resolved once and for all.

[Monika Gause]

Please contact hotdoor about this issue. It's their plugin.