Illustrator does not show missing fonts window when opening DWG

New Here ,
Jul 07, 2020

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Hi,

Sorry for this oddly specific post, but I'm trying to open a DWG file from AutoCAD, I have installed all the necessary fonts in TTF format, using the default macOS font book.

 

All I want to do is to substitute the missing fonts with the ones I downloaded and added to Font Book. Unfortunately, Illustrator only shows a "Font Problems" window, that states:

romans.shx: Font not found on the system; missing font has been substituted.

When trying later, to use Type > Find Font, Illustrator doesn't show any fonts as missing.

I'm hoping there's an easy solution for this, thanks in advance.

 

Also FYI, I already tried resetting my preferences, and it did nothing.

 

INFO:

OS: macOS Catalina 10.15.4

Illustrator Version: 2020 24.0.3

 

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1 Correct Answer

Adobe Community Professional , Jul 08, 2020
John Mensinger Adobe Community Professional , Jul 08, 2020
Yes, but because Illustrator doesn't support the resident font format, it can't detect their presence, so there's nothing to trigger a call to the substitution routine.

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Adobe Community Professional ,
Jul 08, 2020

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I would conclude that when it has been substituted on import, then there is no longer a missing font. Can you search for the substituted font?

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GICMan AUTHOR
New Here ,
Jul 08, 2020

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I know that it replaces all the missing fonts with Myriad Pro, but this is a problem because there are multiple fonts that need to be replaced, and all of them are substitute with Myriad Pro.

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Adobe Community Professional ,
Jul 08, 2020

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The font format (shx) doesn't sound like something Illustrator does support.

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GICMan AUTHOR
New Here ,
Jul 08, 2020

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Correct, thats why I am trying to replace them with the ttf version of the font, but there is no window that allows me to replace fonts on opening the document.

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Adobe Community Professional ,
Jul 08, 2020

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Yes, but because Illustrator doesn't support the resident font format, it can't detect their presence, so there's nothing to trigger a call to the substitution routine.

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