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I pay monthly for creative. So I can always use illustrator on my macbook. But now it says I have to buy it again. Can you help me?
Hi. As Doug said, usually, login out and login out from the Creative Cloud desktop app solved that issue.
Maybe this link can help you: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Are you logged in on the CC app?