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Illustrator doesn't open any windows, like Create New, any Save and Export windows, and others.

New Here ,
Jul 19, 2021 Jul 19, 2021

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Hello, I can't open any window that pops up on Illustrator, it just pops up for a fraction of a second and closes. Some examples:

  • Create New
  • Save
  • Export for Screens
  • Color Picker

Although I can open some other windows, like Align, Actions, Appearance, etc.

I'm using Windows 10.

I can give any more information if needed.

 

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Bug

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Adobe
Community Expert ,
Jul 19, 2021 Jul 19, 2021

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Reset Prefs Thoroughly (windows):

  • Close all Adobe applications.
  • Go to Location : C:\Users\user\AppData\Roaming\Adobe
  • Rename Adobe Illustrator and Adobe Illustrator XX Settings folders to Adobe Illustrator.old and Adobe Illustrator XX Settings folders.old
  • Launch Illustrator from CC.

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New Here ,
Jul 20, 2021 Jul 20, 2021

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LATEST

Didn't work, the same thing still happens

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