Illustrator doesn't start after latest macOS Catalina update

Community Beginner ,
Nov 11, 2020

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After the latest update to MacOS Catalina 10.15.7 Illustrator doesn't start. Is there a solution for this problem?

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1 Correct Answer

Adobe Employee , Dec 06, 2020
Srishti Bali Adobe Employee , Dec 06, 2020
Hi there,   Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the steps shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and share your observations with us.   Feel free to let us know if you still need assistance, we'd be happy to help.   Regards, Srishti

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Adobe Employee ,
Dec 06, 2020

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the steps shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and share your observations with us.

 

Feel free to let us know if you still need assistance, we'd be happy to help.

 

Regards,

Srishti

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