Highlighted

Illustrator don't recognize fonts from documents that are already installed on my mac

New Here ,
Aug 19, 2020

Copy link to clipboard

Copied

Hello, I really need help on here.

I have a web where you can personalize the products I sell with a text, name, etc.

Then automatically the web create a pdf with from that product. The problem is that when I open that document to print it, Illustrator can't find the fonts. I tried everything but I couldn't do anything...

The uploaded fonts on the web are the same I've installed on my mac, with the same name.

I tred to search the fonts too, and I can just fix it on that document, but when I open a new one, the same problem appears.

 

Can anyone help me?

Thanks.

TOPICS
Type

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Illustrator don't recognize fonts from documents that are already installed on my mac

New Here ,
Aug 19, 2020

Copy link to clipboard

Copied

Hello, I really need help on here.

I have a web where you can personalize the products I sell with a text, name, etc.

Then automatically the web create a pdf with from that product. The problem is that when I open that document to print it, Illustrator can't find the fonts. I tried everything but I couldn't do anything...

The uploaded fonts on the web are the same I've installed on my mac, with the same name.

I tred to search the fonts too, and I can just fix it on that document, but when I open a new one, the same problem appears.

 

Can anyone help me?

Thanks.

TOPICS
Type

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

Copy link to clipboard

Copied

The PDF creation process probably renames the fonts internally.

You just want to print that document? Use Acrobat for that.

 

About PDF and Illustrator: https://prepression.blogspot.com/2014/09/the-ten-commandments-of-pdf.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 19, 2020 0
marliton LATEST
Adobe Community Professional ,
Aug 19, 2020

Copy link to clipboard

Copied

Hi. Can you see the font name when you select the text?

 

Marlon Ceballos.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 19, 2020 0