I just installed the trial of Adobe Illustrator for the first time today. When I open the program, I cannot use ANY of the drop-down menus. When I click on them, the menu appears for a split second and then disappears. Which means I basically can't seem to use any functionality in the program. I tried "resetting my preferences" (though I shouldn't even have preferences since it's a fresh install) and unplugging my second monitor, but the problem persists. It also seems slow and laggy to respond, with my cursor perpetually showing the blue "loading ring." I am using Windows 10. Thanks in advance!
Pretty sure I said Windows 10 in the post. NVIDIA GeForce GTX 1060. One 144Hz monitor and one regular monitor, not sure what a graphic tablet is but I don't have one. I'm not an illustrator, I just wanted to be able to open a file I was sent.